Make a Complaint
If you have reason to complain about any aspect of Queen’s Park Community Council, don’t hesitate to contact the Proper Officer (using the form on the left) or the Chair of the Council in the first instance.
We welcome constructive criticism because it can be the fastest way to resolve issues and learn. We do our best to respond quickly and try to resolve issues initially through an informal approach wherever possible.
However, if you need to take your concerns further, please refer to the following policies and procedures.
- If you wish to complain about an individual Councillor, please refer to the Members Code of Conduct and the Complaints Procedure. If your complaint relates to a Councillor’s failure to comply with the Code of Conduct, you must submit your Complaint to Westminster City Council’s Monitoring Officer. Visit the City Council’s website to make a complaint.
- If you wish to make a complaint about an Officer of the Council, you should make this known to the Chair of HR Committee or to the Chair of Council. The Council has internal disciplinary and grievance procedures for staff issues.